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Privacy Policy

Privacy Policy

The Mayfair at Coconut Grove is committed to protecting the privacy of visitors to its web site (the “Site”).

The purpose of this Privacy Policy is to inform you of what kinds of information we may gather about you when you visit the Site, how we may use that information, whether we disclose it, and the choices you have regarding our use of and your ability to manage and edit the information. This Privacy Policy applies to the Site. This Privacy Policy does not apply to other web sites to which we link.

 

Information Collection

We collect personal information when you wish to use certain features of the Site, such as registering to receive information from us or providing feedback to us. When you choose to use these features, we ask for information such as your name, e-mail address, mailing address, phone number, and other personal information (“Personal Information”). We use Personal Information for the following general purposes: to fulfill your requests for certain information and services offered through the Site, to create personal accounts, to send users press releases, quarterly updates, or other general information about The Mayfair at Coconut Grove, to meet any applicable legal and regulatory requirements, and to respond to any feedback you submit.
Through the Site, we may automatically gather certain information about the use of the Site, such as how frequently certain areas of the Site are visited, including through the use of cookies, web beacons and other technologies.

You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser (such as Chrome, Internet Explorer or Firefox) settings. Each browser is a little different, so look at your browsers help menu to learn the correct way to modify your cookie settings. If you turn cookies off, you may not have access to many features that make your site experience more efficient and some of our services may not function properly. 

For more information about cookies, please visit this site www.allaboutcookies.org/.

 

Protecting Personal Information

When you give The Mayfair at Coconut Grove Personal Information, we take steps to ensure that your information is treated securely. The Mayfair at Coconut Grove uses industry-standard encryption technologies when transferring and receiving sensitive visitor data via the Site. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, The Mayfair at Coconut Grove cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we use commercially reasonable efforts to ensure its security on our systems, and to protect against the loss, misuse, or alteration of information that we have collected.

 

Disclosure

Unless otherwise stated in this Privacy Policy, we do not sell, trade or rent your Personal Information to others. We may permit certain trusted partners to access your information in connection with their performance of services to maintain and operate the Site and certain features on the Site. We do not otherwise disclose any Personal Information or any information about your individual visits to our site except when we believe in good faith (i) that the law requires such disclosure or (ii) that such disclosure is necessary to protect the rights and property of The Mayfair at Coconut Grove or others.

We allow you to opt out of receiving e-mail from us. If you no longer wish to receive emails from us, you may opt-out of receiving them by emailing us at info@mayfairhotelandspa.com. 
We use non-personally identifiable information in the aggregate so that we can improve the Site and for business and administrative purposes. We may use or share with third parties for any purpose aggregated data that contains no personally identifiable information.

Our website may share information with companies that provide support services to us (such as web hosts) or that help us market our products and services (such as email vendors). These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose.

Except as otherwise stated above, we will not publish or provide your e-mail address or other Personal Information to third parties without your consent.

 

Updating Personal Information and Preferences

If you have provided us with Personal Information and would like to change, correct, or request access to your Personal Information or update or cancel your registration, you may do so by emailing us at info@mayfairhotelandspa.com

 

Children

We do not solicit any personal information from children under the age of 13. We encourage families to obtain additional information about safe use of the Internet http://www.ftc.gov/kidsprivacy/.

 

CALIFORNIA CONSUMERS’ RIGHTS

The Right to Know, The Right to Delete, and the Right to Opt-Out of the Sale of Personal Information

The California Consumer Privacy Act “CCPA”) affords California consumers (1) the right to know what personal information we collect, use, disclose, and/or sell; (2) the right to request that we delete their personal information; and (3) the right to request that we no longer sell their personal information.

If you would like information about the personal information that we collect, disclose, and/or sell about you, or if you would like to make a request for us to delete or stop selling your personal information, please visit our website at https://www.mayfairhotelandspa.com/ or click the “Do Not Sell My Information” link at the bottom of the website to submit your request. You may also call our toll-free telephone number (833) 955-2388 to submit your request.

When your request is received, we will first verify your identity by asking you to provide your name, confirmation number and date from one of your stays at the Hotel, and the email address associated with that stay. Once we are able to verify your identity, we will promptly fulfill your request.

If you would like, you may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent, please submit an order issued by a court, a document submitted by a barred attorney, or a formal certified document issued by an official governmental agency.

Direct Marketing Disclosure

California consumers may also request information about our disclosures of certain categories of personal information to third parties for their direct marketing purposes. Such requests must be submitted to privacy@hotel-privacy.com. Within thirty days of receiving such a request, we will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted to an address other than the address specified in this paragraph.

The Right to Non-Discrimination

The CCPA prohibits a business from treating a consumer differently because the consumer exercised a right conferred on him/her by the CCPA. We welcome you to exercise your rights under the CCPA, and we will not discriminate against you for doing so.

Removal of Content

If you are a California resident under the age of 18, and a registered user of any site where this policy is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please send an email with a detailed description of the specific content or information to privacy@hotel-privacy.com Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.

 

Privacy Policy Changes

We reserve the right to change our Privacy Policy for the Site at any time. If we decide to change our Privacy Policy, we will post the revised Privacy Policy so that you will know what information we gather, how we might use that information and whether we will disclose it to anyone. Please check periodically to keep informed of any changes. Your continued use of the Site following the posting of any changes to this Privacy Policy constitutes acceptance of those changes.

If you have questions or concerns regarding this Privacy Policy, please contact us at:

The Mayfair at Coconut Grove

3000 Florida Avenue
Coconut Grove, Florida 33133
305.441.0000

Updated 6/30/2020

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